Test TroubleshooterΒΆ

The troubleshooter was assigned to the text file endpoint, so testing the troubleshooter means selecting the endpoint.

  1. In Content Editor, select the tenant.
../../../_images/select-new-tenant1.png
  1. Navigate to Endpoints > Providers > File System > City Information File
../../../_images/text-file-endpoint.png
  1. In the ribbon, click Run Troubleshooter.
../../../_images/run-troubleshooter.png

If the endpoint is configured properly, the file exists and the Sitecore server can access the file, the success message is displayed.

../../../_images/success.png

If the endpoint does not have a file path specified, an error message is displayed.

../../../_images/fail-no-path-specified.png

If the endpoint has a file path specified, but the file does not exist, or file permissions prevent the Sitecore server from accessing the file, an error message is displayed.

../../../_images/fail-no-file.png