Email Activity

When Sitecore Email Experience Manager (EXM) is used to send an email message to a contact, an interaction is created for the contact, and an email message event is added to that interaction.

This email message event is mapped to an activity in Dynamics.

Format in Sitecore

In Sitecore, information is associated with an event through properties on the event.

Format in Dynamics

In Dynamics, information is associated with an activity through attributes on the activity.

Mapping Values

Source objects Email Sent Event from Sitecore, Message Item from Sitecore, Constant values
Target object Activity entity from Dynamics
Mapping definition xConnect Event to Dynamics Activity Mappings > xConnect EXM Message Item to Dynamics Email Activity